Published: 22.11.2017 11:58

Call centre reporting software

«Call centre reporting software» in pictures.

Superior Contact Center and Call Center Software with 3CX PRO

Carl Sewell, co-author of Customers for Life: How to Turn That One-Time Buyer into a Lifetime Customer, has made that his mantra for success. A customer service classic, his book tells the story of his success in transforming his Dallas car dealership into the second largest in the country. He attributes this outcome to providing service excellence…with every customer and in every interaction. He was focused on the long-term acquisition of loyal customers, not just the short-term sale.

Call Management Software Solutions for Contact Centers and

Providers of Omni-channel Contact Centre, Customer Service CRM and Field Service Management technology Learn more about Omni-Channel Contact Centre

Call Center Reporting Software for Call Center Performance

A full-service call center solution with a real-time dashboard, reporting & analytics, with manual, progressive and predictive dialing. Learn more about JustGoCloud

It's not just a Contact Center for Lync and Skype for Business, it's a flexible, real time Dialogue Management Platform. Learn more about Anywhere865 for Skype Business

Auto-dialing software for broadcasting voice messages by phone. Provides personalized messages, redialing, and call recording features. Learn more about Voice7Phone Outbound Calling

CTI-enabled call centre applications to enhance traditional telephone systems and to capitalise on the power of Internet Telephony. Learn more about rostrvm

Quality
Management

Screen and call recording, agent self-evaluations, automated feedback and work flows.

The Service Cloud is a call center software, built on a SaaS model, that empowers your company to manage customer service in the cloud. Manage all aspects of your customer call center with Service Cloud by Salesforce.

Call Center Software is a suite of tools that enable organizations to handle customer issues from any channel, improve the performance of their agents, analyze data, and achieve their customer experience goals. Most modern software platforms include automatic call distribution, interactive voice response, workforce management and optimization, a dialer for outbound communications, integration with Customer Relationship Management (CRM) systems, multichannel queues to handle different kinds of customer communications, and reporting.

Kore is an enterprise software provider of an all-in-one chatbot platform (as-a-service) and secure messaging platform. Learn more about Kore